Dealing with changing requirements
While interview translations are the main service that Take 1 provides for Worldmark, they have also translated the final script and produced subtitles for projects that need to be delivered in a variety of languages.
“The great thing about this industry is that every job is different. Until that next phone call comes in or the next pitch goes out, we don’t know whether we’ll be filming in deep Africa or the Far East or wherever,” continues Norman. “We might be dealing with everyday European languages but then we may also be going across to Asia and even into areas in Africa where there are some quite unusual dialects which, I imagine, could be tricky to find translators for – but Take 1 always manages to cover the requirement.”
The volume of work the Worldmark team requires also changes from production to production, with anywhere from a couple to a couple of hundred interviews being translated by Take 1 in any one month. But, as Norman explains, urgent turnaround is the norm in this fast-moving industry, “It’s very rare that you have the luxury of filming one day and then having a couple of weeks to get an interview transcribed, translated and turned around. The days of sending a tape off somewhere for someone to view it are well gone – clients want feedback as fast as you can push a button.”
A simple, secure process
The Worldmark team submit their video content for transcription and translation via Take 1’s secure online uploader, along with a customised online booking form detailing their specific requirements. Once the work has been costed and approved, the proxy video files are then transcoded and encrypted at Take 1 before being assigned for transcription and translation using Take 1’s XML-based metadata platform, Liberty. Time-code accurate transcriptions of the original language interviews and corresponding English translations are delivered to Worldmark using their bespoke format.
“Take 1 offer the highest quality of service at affordable rates, the cost comparison to other companies is great and matches the service they provide,” concludes Norman. “The staff are also helpful, polite and reactive, and it’s always good to work with nice people.”