UK - 0800 085 4418

US - (855) 95 TAKE-1

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Service Schedule

  • Opening Hours

UK Head Office:  Our normal office hours are from 9am to 5.30pm. We are able to receive work via our Take1 Uploader at any time of day or night.

US Office:  Our normal office hours are from 9am EST/6am PST to 8.30pm EST/5.30pm PST.  We are able to receive work via our Take1 Uploader at any time of day or night.

  • Turnaround Times

Our services are available on various turnaround times, such as 5 day, 4 day, 3 day, 2 day, next day, and less than 24hours. The number of days refers to working days only. The deadline is calculated by counting the number of days following the day of receipt of material.

UK Turnaround Time Options:

  • 5 day turnaround
  • 4 day turnaround
  • 3 day turnaround
  • 2 day turnaround
  • Next day turnaround
  • Less than 24 hour turnaround

Material received before 6.30pm is classed as being received on that day. All deadlines are guaranteed by 5.30pm of the corresponding working day. For example:

Material
received:
Turnaround
requested:
Transcripts
emailed by:
Tues 10am 2 day Thur 5.30pm
Wed 6.30pm next day Thur 5.30pm
Fri 12pm 3 day Wed 5.30pm
Thur 6.30pm less than 24hours Fri midday

 

US Turnaround Time Options:

  • “Supersaver” – 5 day turnaround
  • “Saver” – 4 day turnaround
  • “Regular” – 3 day turnaround
  • “Speedy” – 2 day turnaround
  • “Overnight Express” – 1 turnaround

Material received before midnight PST is classed as being received on that day.  All deadlines are guaranteed by 10am PST of the corresponding working day.For example:

Material
received:
Turnaround
requested:
Transcripts
emailed by:
Tues 10am PST “Speedy” 2 day Thur 10am PST
Wed 6.30pm PST “Overnight Express” Thur 10am PST
Fri 12pm PST “Regular” 3 day Wed 10am PST

 

The “transcript emailed by” dates are the outside times we work to, if your booking form specifies a certain time we will do our best to meet your requirement. We email transcripts through as soon as they are completed (we do not wait for them all to be completed before sending them to you).

Please note that we agree to deadlines based on the time you estimate the material to arrive with us. If the material is delayed it may not be possible to meet the deadline originally agreed. If this occurs we will always discuss your options with you.

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Specialising in film and TV transcripts, we understand the stages of the production

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